About JB HI-FI

At JB Hi-Fi, our purpose is simple: to help people with better ways to live, learn, work and play. Whether in-store, online, or through our commercial partnerships, we connect customers with the latest technology, entertainment, and appliances to enhance their lives, all while delivering a dynamic shopping experience backed by our passionate expert team.

To find out more about us, click here.

Career Pathways

Customer service is at the heart of everything we do – our retail team is empowered to deliver outstanding experiences and build lasting connections with our customers. Supported by industry-leading training, our store team members are product experts who inspire, educate, and elevate everyday shopping experiences.

Behind every successful delivery is our dedicated Home Delivery Centre (HDC) team. With precision and care, they strive to ensure products reach our customers and stores on time, every time. From managing logistics to navigating complex delivery schedules, the HDC team play a vital role in connecting our operations and exceeding the expectations of our customers.

Our Support Office is the engine that drives JB Hi-Fi's success, delivering creative solutions to support our customers and empower our stores. From shaping product strategies in Merchandise and Marketing, designing cutting-edge tech infrastructure in IT, or championing our people in HR and Safety, opportunities here are rewarding, diverse and exciting.

Career BenefIts

Be your authentic self – you’ll be working in a fast paced and exciting environment where diversity and individuality is celebrated, and creativity and ideas are valued.

Be rewarded – we offer competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.

Enjoy our products – as a member of our team, you will enjoy fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.

Accelerate your development – as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading), you will have access to fantastic career opportunities and comprehensive training and development programs.

Family matters – in addition to offering 12 weeks paid parental leave for eligible primary carers (and a gift card for new parents), we embrace flexibility and offer hybrid working models for eligible roles.

Elevate your wellbeing – our team and their immediate family are supported by a comprehensive Employee Assistance Program (EAP), which provides counselling and wide array of other wellbeing resources.

Make a difference – through Helping Hands, our workplace giving program, JB Hi-Fi team members have raised millions for our charity partners to support their positive impact on the community. Find out more about Helping Hands by clicking here.

Do the right thing – demonstrating our commitment to sustainability, we have a goal to reach net zero carbon emissions by 2030 and continuing to improve the way we reduce, reuse, and recycle.

CURRENT CAREER OPPORTUNITIES